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Docs Archive • Basenotes https://basenotes.com/help/ We Love Perfume Wed, 16 Aug 2023 16:31:29 +0000 en-GB hourly 1 https://wordpress.org/?v=6.4.3 https://media.basenotes.com/2023/10/favicon-96x96-1.png?1697801550 Docs Archive • Basenotes https://basenotes.com/help/ 32 32 How to delete a SOTD https://basenotes.com/docs/how-to-delete-a-sotd/ https://basenotes.com/docs/how-to-delete-a-sotd/#respond Wed, 16 Aug 2023 16:31:25 +0000 https://basenotes.com/?post_type=docs&p=14253 To delete a SOTD click on the Edit button next to the entry you wish to delete Then, click on Remove Then choose Yes, Delete! from the pop-up box. If you no longer wish to delete the entry, press No! Keep!, click on the Close Button, or click outside of the pop-up box.

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]]> https://basenotes.com/docs/how-to-delete-a-sotd/feed/ 0 How to post your Scent of the Day https://basenotes.com/docs/whats-going-on/ https://basenotes.com/docs/whats-going-on/#respond Wed, 02 Aug 2023 10:34:09 +0000 https://basenotes.com/?post_type=docs&p=13400 To post your scent of the day, you need to first locate the fragrance you are wearing in the directory – on the page for the fragrance, press SOTD and you have added your Scent of the Day. You can then choose to add some comments or adjust the date

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]]> https://basenotes.com/docs/whats-going-on/feed/ 0 I’ve not yet received my activation email https://basenotes.com/docs/ive-not-yet-received-my-activation-email/ https://basenotes.com/docs/ive-not-yet-received-my-activation-email/#respond Sun, 30 Jul 2023 10:56:31 +0000 https://basenotes.com/?post_type=docs&p=244 When you register for Basenotes, we send out an email to you which will contain a link which needs clicking on before your account is activated. You will be unable to use many of the site’s features until your account as been confirmed. Activation emails should arrive within 10–15 minutes of registration. If you have […]

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]]> https://basenotes.com/docs/ive-not-yet-received-my-activation-email/feed/ 0 how do I update my account details? https://basenotes.com/docs/how-do-i-update-my-account-details/ https://basenotes.com/docs/how-do-i-update-my-account-details/#respond Sun, 30 Jul 2023 10:55:35 +0000 https://basenotes.com/?post_type=docs&p=242 You can access all the options to update your account by clicking on your username or avatar at the top of the page.

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]]> https://basenotes.com/docs/how-do-i-update-my-account-details/feed/ 0 How do I update my email address? https://basenotes.com/docs/how-do-i-update-my-email-address/ https://basenotes.com/docs/how-do-i-update-my-email-address/#respond Sun, 30 Jul 2023 10:54:30 +0000 https://basenotes.com/?post_type=docs&p=240 You can update your email address by visiting your Account details page, and then clicking on Change next to your email address. You can then enter your new email, and you will be asked to re-enter your password for security reasons. If you change your email, you may need to reconfirm your account.

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]]> https://basenotes.com/docs/how-do-i-update-my-email-address/feed/ 0 How do I update my password https://basenotes.com/docs/how-do-i-update-my-password/ https://basenotes.com/docs/how-do-i-update-my-password/#respond Sun, 30 Jul 2023 10:53:07 +0000 https://basenotes.com/?post_type=docs&p=238 You can update your password by visiting your Password and Security page, and entering your new password. You will be asked to re-enter your current password for security reasons.

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]]> https://basenotes.com/docs/how-do-i-update-my-password/feed/ 0 I’ve forgotten my password https://basenotes.com/docs/ive-forgotten-my-password/ https://basenotes.com/docs/ive-forgotten-my-password/#respond Sun, 30 Jul 2023 10:52:30 +0000 https://basenotes.com/?post_type=docs&p=236 If you have forgotten your password you can reset your password at this page here. You will need to enter your email address you registered with to get your password reset.

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]]> https://basenotes.com/docs/ive-forgotten-my-password/feed/ 0 How can I change my username? https://basenotes.com/docs/how-can-i-change-my-username/ https://basenotes.com/docs/how-can-i-change-my-username/#respond Sun, 30 Jul 2023 10:48:37 +0000 https://basenotes.com/?post_type=docs&p=234 If you need to change your username, you can do so within your Account details page. Next you your username, press the Change button, and you can then enter a new username, alongside your reason for requiring the change. Username change requests are moderated, so it may take a little while for the change to […]

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]]> https://basenotes.com/docs/how-can-i-change-my-username/feed/ 0 How can I delete my account? https://basenotes.com/docs/how-can-i-delete-my-account/ https://basenotes.com/docs/how-can-i-delete-my-account/#respond Sun, 30 Jul 2023 10:47:58 +0000 https://basenotes.com/?post_type=docs&p=232 Once an account is deleted we are unable to reverse the deletion. To reiterate: Once your account is deleted you are unable to get it back To request for an account deletion, you must log into your account and visit this page here. Once you have confirmed your account deletion, you will be logged out. […]

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]]> https://basenotes.com/docs/how-can-i-delete-my-account/feed/ 0 What is Two-step verification? https://basenotes.com/docs/what-is-two-step-verification/ https://basenotes.com/docs/what-is-two-step-verification/#respond Sun, 30 Jul 2023 10:47:19 +0000 https://basenotes.com/?post_type=docs&p=230 Two-step verification increases the security of your account by requiring you to provide an additional code to complete the login process. If your password is ever compromised, this verification will help prevent unauthorised access to your account. You can turn on Two-step verification from the Password and Security page. You can either choose to use […]

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