Please think carefully before leaving feedback. Feedback is permanent and viewable by anyone. Once you have entered your feedback, it cannot be changed under any circumstances.
- Feedback may only be left if a transaction has taken place.
- Please stick to the facts. If you are leaving Negative or Neutral feedback, do not let your emotions get in the way.
- Good: “product not as described and took ten weeks to arrive”.
- Bad: “Member is an idiot, the product was not anything like what they said, and they couldn’t be bothered to send it. Lazy idiot.”
- Leaving Negative or Neutral feedback is a last resort. Both parties are expected to attempt to resolve any issues beforehand. Sometimes people make mistakes, get confused or become busy, in short, life happens! Give the other person plenty of opportunity to work things out.
- Do not paste any private correspondence (ie emails or PMs) in your feedback.
Ensure you do not reveal any personal information (first names etc) that aren’t publicly known.
